Finding the right customers is key to making sales. Pipeline generation is an essential tool for figuring out who might buy from you and when, and it shows you the path potential customers take as they get closer to buying your product or service.
Knowing this helps you predict how much money you could make — but building a strong pipeline takes more than just a tool. Here’s what to know.
First, let’s talk about what a sales pipeline is.
The very beginning of the pipeline is where you find potential customers. Maybe they visit your website, see an ad, or connect with you on social media.
Pipeline generation focuses on finding leads and warming them up. You want to see which of these leads seem seriously interested in what you’re selling.
It’s the difference between collecting any old contact (that’s basic lead generation) and focusing on the people most likely to actually buy from you (that’s pipeline generation).
So, why is this difference so important? Let’s discuss:
Pipeline generation isn’t just about finding leads — it’s about finding the right leads. Those are the ones that turn into paying customers and help your business boom.
Having a strong pipeline is a secret weapon for your business. Here’s why:
A good pipeline takes away the worry of where your next sale will come from. With potential customers at different stages, you always have leads warming up, which means a more predictable flow of money.
When you track how potential customers move through your pipeline, you start to see patterns. This lets you make better guesses about how much you might sell in the future. No more crossing your fingers and hoping for the best.
With a clear pipeline, your sales team wastes less time chasing leads that aren’t interested. They can focus on the people most likely to buy, which means more closed deals and happier salespeople.
Your pipeline shows you which marketing efforts bring in the best leads, what gets customers interested, and where things might get stuck. You can use this to improve your whole sales process.
Sometimes, sales and marketing teams can feel like they’re on different planets. A strong pipeline gets them to speak the same language.
They can work together to target the right customers and create content that guides them along the buyer’s journey.
That said, there are challenges along the way, — and understanding these challenges is the first step to overcoming them and building a pipeline that helps your business thrive.
Building an amazing pipeline isn’t a walk in the park. There are some hurdles you might face along the way. We’ve outlined the most prominent ones so you’ll know what to expect along the way.
Think about when you need to buy something. You start by searching for information, comparing options, and reading reviews. Your potential customers do the same thing.
This means you need to create content that helps at every stage of the buying journey. Otherwise, potential customers might get lost or confused and go to a competitor.
Sales and marketing teams sometimes feel like they’re speaking different languages. Sales wants leads who are ready to buy right now, while marketing is focused on attracting a wider audience.
Without a shared understanding of your target audience and goals, your pipeline will be full of mixed messages and mismatched leads.
Not everyone is ready to buy right away. Leads need time and attention to warm up. This is where lead nurturing comes in. You need to send emails, share helpful content, and keep in touch. If you don’t, even the hottest leads can go cold and forget all about you.
Tracking leads, sending emails, and managing outreach gets messy fast. The right tools can automate those boring tasks and help you stay organized. But finding those tools and learning how to use them takes time and effort.
Your market and competitors aren’t standing still. New trends appear, customer needs change, and what worked before might suddenly stop working. Your pipeline generation process needs to be flexible enough to adapt to these changes, or you risk getting stuck in the past and losing potential leads.
These challenges can get frustrating. You might see leads slipping away, wasting time on tasks a robot could do, or finding your sales and marketing teams talking past each other. All this makes it harder to build a pipeline that consistently brings in paying customers. But there is good news.
By understanding these challenges, you’re one step closer to solving them. We’ll talk about strategies for tackling these challenges head-on and creating a pipeline that works like a well-oiled machine.
Now that you understand why pipeline generation matters and the challenges you might face, it’s time for the fun part: building a pipeline that actually works. Think of these steps as your blueprint for finding amazing customers and growing your business. Ready to get started?
The first step to building a strong pipeline is understanding who you really want to sell to. It’s not enough to say “anyone who needs my product.” You need to get way more specific.
A buyer persona is a made-up ideal customer profile. It includes details like their job, challenges they face, what kind of information they like, and where they hang out online.
Imagine trying to be friends with someone you know nothing about. It’s the same with customers. Buyer personas help you target the right people with the right messages so your pipeline fills up with qualified leads.
Good content marketing is like a trust-building machine. It shows potential customers that you understand their problems and how your product or service can help.
Here’s the thing: you need different types of content for people at different stages of their buying journey.
Think of it like this: someone who is just learning about your type of product will need different information than someone who’s ready to buy. Your content needs to match where they are in the process.
To fill your pipeline with the best leads, your sales and marketing teams need to be on the same page. This means setting shared goals and agreeing on what lead qualification looks like.
For example, if marketing is focused on getting tons of email signups, but sales only wants to talk to company executives, there’s going to be a problem. Regular communication between these teams is key to ensuring your pipeline flows smoothly.
Lead nurturing is a continuous process. Just like plants need regular care, your leads need attention to stay engaged. Here’s how to keep them interested:
Emails
Regular, helpful emails are a great way to stay in touch. You can share valuable content, offer special promotions, or check in to see if they have any questions.
Content, Content, Content
Blogs, videos, and case studies all help build trust and show people you’re an expert in your field. The more helpful your content is, the more likely leads are to remember you when they’re ready to buy.
Personalization
Nobody likes generic messages. Use your CRM or lead nurturing tools to personalize emails based on a lead’s interests or where they are in the buyer’s journey.
Your website is often the first impression potential customers have of your business. You want it to be a lead-generating machine. This is where product demos come in.
A well-made product demo can explain your product, show its benefits, and answer common questions — all without needing a live salesperson.
Ads can be a great way to supercharge your pipeline. Think of them as a shortcut to reach more of your target audience faster. Platforms like these are popular options:
Paid marketing costs money, so it’s crucial to track your results to make sure you’re getting a good return on your investment.
Building a successful pipeline is an ongoing process. The secret is to keep an eye on your metrics and never stop improving. Here’s what to focus on:
Measure Everything
Track how many leads you generate, where they’re coming from, and how many become customers. This customer data shows what’s working and what might need fixing.
Change Is Good
Don’t be afraid to experiment. Try different types of content, test new marketing campaigns, and see what gets the best results.
Repeat the Wins
When you find something that works, double down on it. This is how you scale your pipeline effectively.
Pipeline generation isn’t about getting it perfect the first time. It’s about continually learning, adapting, and improving your process.
Building a strong pipeline changes the game for your business. It means a steady sales cycle, easier sales forecasting, and a team working better together. Ultimately, it gives you Founder Freedom — the ability to enjoy revenue growth and have more control over your time.
Want to stay on top of the latest sales and marketing strategies? Sign up for the Founder OS newsletter. Ready to take your pipeline to the next level? Apply for the Founder OS program today and transform the way you sell.
The proof is in the pudding. Matt’s approach has helped grow Herb to 14 million people and he has one of the fastest-growing personal brands I’ve ever seen.
Investor | Entrepreneur | Creator
Matt’s advice is super on point because it’s practical. He’s gone through and done everything that he preaches. If you don’t want to spend hours digging up frameworks on content, growth, marketing, and general startup advice - talk to Matt, read his newsletter, or sign up for his course.
Founder, Zarta
Matt is an absolute beast when it comes to audience and community growth. He has one of the fastest growing brands online and is an incredible teacher. He goes above and beyond to help founders - you can tell he genuinely cares. Would highly recommend working with him.
Founder, Figure, Archer, Vettery