5 min read
Matt Gray

10 Effective Steps on How To Sell on eBay and Make Money

eBay is a giant online ecommerce garage sale where you can sell almost anything. The auction-style site is a fantastic way to make money while clearing out your closets or even launching a full-time business. 

The best part? It’s surprisingly easy to get started, even if you’re a beginner. Here are 10 steps to help you make the most of selling on eBay.

Step 1. Choose the Right Products

Choosing the right products can take time — you need to do a bit of digging first. 

Start by looking at what’s popular on eBay. Is everyone buzzing about the newest sneakers? Are vintage toys making a comeback? Fashion, electronics, collectibles, and toys are always a good place to start.

You also want to think about what’s trending. Are certain items suddenly spiking in popularity? Websites like eBay’s “trending deals” page can give you ideas of what people are searching for. Seasonality matters, too. Just think about Halloween costumes or winter boots — these items will sell better at specific times of the year.

The key is to figure out the sweet spot between what people want and what you can offer at a fixed price point that makes sense. It’s like being a detective, searching for those hidden gems that buyers will be excited to snatch up.

Step 2. Find Your Fulfillment Partner

Fulfillment is a critical component when you start selling on eBay — it’s all about getting your products to your customers. Basically, you need somewhere to store your items, and a way to send them out when someone buys it.

If you’re just starting out, print-on-demand (POD) is a fantastic option. Here’s how it works:

You Design, They Create

You make cool designs for t-shirts, mugs, phone cases, or anything you can think of. When someone orders from your eBay store, you can use a printing and fulfillment service to print your design on the product and handle all the packaging.

From Their Warehouse to the Customer’s Door

Certain printing sites will also take care of shipping, meaning you don’t have to worry about trips to the post office or figuring out international shipping costs. It’s a lifesaver, especially if you’re new to all this. 

So, why is print-on-demand awesome for beginners? There are a couple of reasons:

  • No major upfront costs: You don’t have to buy a bunch of stuff in advance. You only pay Printful when someone actually buys an item from your store.
  • Less stress, more fun: You avoid dealing with storing inventory or those dreaded trips to the post office. Focus on what you love — creating awesome designs and making sales.

Of course, you can choose to handle everything yourself. This is called self-fulfillment. You’d need a place to store your products, get packaging materials, and deal with getting the orders shipped out.

If you’re selling large or heavy items or have a lot to sell right away, this might be a good option. But for most beginners, print-on-demand takes away a lot of the hassle.

Step 3. Create Awesome Listings

Think of your eBay listings as the billboard for your products. You want to make them eye-catching and give people all the information they need so they click “Buy It Now.” 

Here’s what makes promoted listings shine:

  • Catchy Titles: Your title is the first thing people see. Pack it with important keywords that shoppers might be searching for. Keep it simple and to the point, like “Nike Air Force 1 Sneakers - White - Men’s Size 10.” Avoid odd symbols or ALL CAPS — you want it to be easy to read.
  • Detailed Descriptions: This is where you tell the whole story about your item. Think about questions a buyer might have. What’s the size, color, and condition? Is it new or pre-owned? Include all of these important details.
  • Clear Photos: If you’re buying something online, you want to see it from every angle. Take lots of bright, high-quality photos of your product. This makes people feel more confident to buy from you.

Great listings are your key to success on eBay. Think of yourself as a salesperson — you want to convince people that your item is the best one out there.

Step 4. Take Advantage of eBay’s Zero Insertion Fee Policy

It’s worth pointing out that eBay wants you to succeed. As a new seller, you get a bunch of free listings each month. This is called the Zero Insertion Fee policy. It means you can test things out without spending a lot of money upfront.

That said, eBay isn’t totally free — there are some fees to think about. Before you list anything, use eBay’s fee calculator to figure out how much it might cost when your item sells. This tool is your ally to help you price things right and avoid any surprises later.

Step 5. Offer Free Shipping (If Possible)

Everyone loves free shipping options. It’s like getting an extra little gift with your purchase. If you can offer free shipping on your eBay items, you’ll attract way more customers.

But how do you offer free shipping and still make money? Here’s the trick: Factor the shipping cost into the price of your product. This might mean your items will be a few dollars more expensive, but buyers are much more likely to choose them over ones where they have to pay extra for shipping. This is especially true for smaller, lightweight items.

Want to reach buyers from all over the world? eBay’s Global Shipping Program makes it super easy. Just ship your item to their US location, and eBay takes care of getting it to your international buyer with no extra hassle on your part.

Step 6. Respond to Messages Quickly

Imagine you send a message to a store, and it takes them days to answer. That’s not a great feeling, is it? 

On eBay, excellent customer service is key. This means answering questions quickly and politely.

Think about how you’d want a store to treat you, and do the same for your buyers. Clear communication builds trust. When a buyer feels like you care, they’re more likely to shop from you again. Plus, if you sort out any questions or problems fast, your customers will leave you awesome feedback.

Step 7. Request Feedback

Positive feedback is essential for building a strong reputation as an eBay seller. Each time a customer leaves a good review, it shows other potential buyers you’re reliable and offer great service. 

Here’s how to boost your feedback:

  • Provide Excellent Customer Service: Answer buyer questions quickly through My eBay. Ship items promptly and offer fair return policies for a smooth experience.
  • Politely Request Feedback: After a sale, send a friendly message thanking the buyer and include a link to leave feedback.
  • Address Concerns Immediately: If any issues arise, work with the buyer to find a solution. Happy customers lead to positive feedback.

Remember, feedback is vital to your eBay sales success.

Step 8. Customize Your eBay Storefront

Your eBay storefront is like the digital version of a brick-and-mortar shop. Make it inviting and professional to attract more eBay buyers. 

Here’s how to level up your storefront:

  • Eye-Catching Banner: Create a banner (check out free design tools like Canva) for the top of your store. Use your logo or images that represent what you sell.
  • Create a Memorable Logo: Make your brand recognizable with a simple but distinctive logo.
  • Write a Compelling Description: Use your store description to introduce yourself and tell potential buyers what makes your eBay business special.
  • Showcase Your Top Items: Use the “featured items” section to highlight best-sellers, seasonal products, or items on sale.

Investing time into your eBay storefront design gives shoppers a great first impression and showcases your commitment as a seller. Think of it as your way of standing out in the vast eBay marketplace.

Step 9. Master eBay SEO

SEO (search engine optimization) is the secret key to getting your items seen by more buyers on eBay. Choosing the right keywords boosts your chances of showing up at the top of search results.

Here’s how to find and use the best keywords:

  • Think Like a Buyer: Use eBay’s search bar to see the types of words shoppers might search for when looking for items like yours.
  • Get Help From Online Tools: Explore online keyword tools like Semrush or Ahrefs.
  • Place Keywords Strategically: Include relevant keywords in your titles, descriptions, and your seller profile. Aim to integrate them naturally without your listing sounding awkward.

Mastering eBay SEO is an ongoing process, but understanding the basics makes a huge difference in your eBay sales potential. It’s worth the effort, as it can even lower your final value fees when your items sell well.

Step 10. Leverage Social Media

Social media is like having a giant spotlight on your eBay business. Get creative on platforms like Facebook, Instagram, and TikTok to attract new buyers and promote your listings. 

Here’s how to make social media work for you:

  • Show and Tell: Share eye-catching visuals of your products with links to your eBay listings.
  • Build Your Brand: Create fun, relevant content that showcases your personality and connects with potential buyers interested in what you sell.

Social media is a fantastic tool for finding new customers, increasing excitement for your eBay store, and driving more traffic to your listings.

Your eBay Journey Starts Now

eBay is an awesome place where you can make money selling almost anything. Whether you’re decluttering your house or launching a whole new business, eBay gives you the tools to succeed.

Craft amazing listings with clear titles, detailed descriptions, and awesome photos to make your products irresistible to shoppers. Be a great seller by offering top-notch customer service, fast shipping, and answering any customer questions promptly.

Want even more tips for building a successful online business? Subscribe to the Founder OS newsletter to get actionable advice delivered straight to your inbox, or apply to the Founder OS Program to scale your eBay business and level up your skills with personalized guidance.

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Matt Gray

Founder & CEO of Founder OS

I’ve built 4 successful companies and a community of over 14 million people. My mission is to help 100,000,000 founders automate their business and hit $5,000,000 profit per year. I help you grow your personal brand and business in just 3 minutes a week.

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